Released on: June 26, 2008, 10:37 pm

Press Release Author: FaxMicro Customer Communications Department

Industry: Telecommunications

Press Release Summary: FaxMicro is an internet fax service provider that dedicates
itself to its continuing tradition of providing quality online fax solutions by
having trained customer service representatives, professional IT personnel and
optimized support pages.

Press Release Body: (FaxMicro.com, June 23, 2008) - FaxMicro is an internet fax
service provider that dedicates itself to its continuing tradition of providing
quality online fax solutions by having trained customer service representatives,
professional IT personnel and optimized support pages.

They recently launched their new online help pages under their support index. Online
help pages include the step by step procedures on the following topics and
sub-topics:

1. Support
- Getting Started
- Sending/Receiving
- Vanity Number Request
- Toll Free Number Request

2. Billing Transactions
- 30-days Money Back Guarantee
- Check Account Status
- Billing and Payment
- Cancel Account

3. Troubleshooting
- I Can't Receive Fax!
- I Can't Send Fax!
- Printer Driver Configuration

Also, there is an extension link from the Online help index that directs the client
to the collection of FaxMicro Support Links. Please see the discussed topics below:

Different ways to make payment
how to make payment online
how to buy credits online
how to make payment via mail
how to make an e-check payment

Different ways to send fax
how to send fax via control panel
how to send fax via personal email address
how to send fax via FaxMicro printer driver

Billing
how to view my billing transactions
how to update billing information online
how to update billing information and make payments online

Account Status
how to know your FaxMicro account status

Account Configuration
how to update email address on file

Printer Driver Configuration
Download Printer Driver Software
Installation Process
Port Configuration

Can\'t Send Fax
Error on Sending Fax Using Email to Fax Method
Printer Driver Error
Invalid Fax Number Destination
Invalid File Format
Suspended or Closed Accounts

Can\'t Receive Fax
Hearing a Fax Tone but Not Receiving Faxes on Email
Busy Signal
Inactive Account
System Error

Cancellation
how to send cancellation request via FaxMicro control panel

Service Agreement
FaxMicro service agreement 2008

If incase the client had not found the necessary solution to his/her issue, FaxMicro
have a live chat , an email support and toll free phone customer service. We find
ways in helping our clients.
About Us

FaxMicro have been in the Internet and Telecommunications technology since 1994. It
offers an easy-to-use Internet Fax service that allows you to send faxes from
anywhere in the Continental US.

Web Site: http://www.faxmicro.com/

Contact Details:
2063 N Lecanto HWAY
Lecanto, FL 34461
Homepage: http://www.FaxMicro.com/
Telephone: 1-877-329-7842
Email: marketing@FaxMicro.com